A development process from nothing

OP 10

Context

Not every design problem shows up on a screen. IFIN Sistemi had no structured project-development line. Departments communicated waterfall-style, the commercial team kicked off processes that never formally ended, and daily change requests produced no tangible deliverables.

The problem wasn’t on any screen — it was in how work moved between people. So that’s what I designed.

OP 20

Problem

When there’s no shared system, everyone invents their own. Handoffs get lost between departments, ownership is ambiguous, and “done” means something different to each team. The result is constant motion with little that ships.

OP 30

Process

I treated the organisation itself as the product. I mapped how work really flowed across the three departments, found where it stalled, and designed a development process with explicit stages, ownership, and deliverables — one people would actually follow, not an ideal chart nobody uses.

OP 40

Outcome

Three departments and more than twenty people moved onto a shared, structured way of delivering. Clear stages, clear ownership, and change requests that resolve into real deliverables instead of noise.