CASE 03 / ENTERPRISE WEB APP — BRIDGESTONE

Tescam

Client
Bridgestone
Year
2022
Role
UX Designer & Product Owner
Scope
Enterprise web app · Research → delivery
Outcome
A structured tool where spreadsheets used to be

OP 10

Context

Bridgestone’s mechanical engineers test tires — a rigorous, regulated process with real safety weight behind every result. The work was being coordinated through scattered Excel sheets and workflows that lived in people’s heads.

I designed the web application from scratch and carried it as product owner. Research, definition, design, and the decisions in between.

OP 20

Problem

When critical procedures run on spreadsheets, the data is only as reliable as the last person who touched the file. Scheduling, data collection, and approvals were disconnected, and there was no single structured record of what had been tested and signed off.

OP 30

Process

I sat with the engineers to understand the testing procedures as they actually happen, not as an org chart imagines them. From there I structured the tool around the real sequence — scheduling, execution, data capture, and approval — with the states and permissions that a regulated process needs.

Test-procedure register drawn as a schematic — a table of procedures with schedule, data, and sign-off columns, above a four-step approval flow ending in an approved state. TESCAM / TEST PROCEDURE REGISTER SHT 1/1 APPROVAL FLOW PROCEDURE SCHEDULE DATA SIGN-OFF DRAFT SCHEDULED EXECUTED APPROVED
FIG. 03 — TESCAM
CLIENT UI UNDER NDA — SYSTEM SHOWN AS SCHEMATIC

OP 40

Outcome

Testing moved off improvised spreadsheets and onto a purpose-built application. A single structured place to schedule procedures, collect data, and manage approvals — with a clear, auditable trail of what happened and who signed it.